We provide FREE Standard Shipping on orders over $100
Shipping Method
Costs
Shipping Time
Standard Shipping
Free on orders over $100
14 days
Standard Shipping
$8.88 on orders under $100
14 days
Note: Items larger than 24" may take up to 21-30 days to be delivered.
Need it faster? If your order exceeds $1,000 USD, please email shipping@ledlights.io with your item(s) and delivery ZIP/postal code, and we’ll send you an expedited shipping quote.
Shipping Address
To ensure a smooth delivery process, it is essential to provide the correct and up-to-date shipping address. While we do accept P.O. boxes as valid shipping addresses, please note that certain items can only be delivered to physical addresses. Larger products, valuables, perishables, items with age-based restrictions, or shipments via private carriers may require a physical mailing address or a signature confirmation upon delivery. Additionally, please be aware that some sellers may specify in their product listings that they are unable to ship items to P.O. boxes. Please refrain from providing shipping addresses located in security-restricted areas, such as military bases, as we cannot deliver items to such locations.
Shipping Time and Cost
Order Confirmation: After successfully completing your purchase, you will receive an order confirmation page that displays the estimated delivery time and shipping cost for your specific order. Additionally, we will send you an order confirmation email that outlines the estimated processing time required for your order.
Order Processing: Our warehouse team will take 1-3 days to process your order before it is shipped. Rest assured, we will notify you once your order is on its way.
Shipment Notification: Once your order is shipped, you will receive a shipment notification email. This email will provide you with the estimated delivery time for each package, along with the corresponding tracking numbers. You can also access this estimated delivery time for each package in your order history.
Delivery Time: In most cases, your order will be delivered within the estimated delivery time provided. However, please be mindful that the actual delivery date may be influenced by factors such as flight arrangements, weather conditions, and other external elements. For the most up-to-date delivery date, we recommend referring to the tracking information.
Issues Regarding Delivery
If you encounter any problems with your delivery, please don't hesitate to contact our customer service immediately. If your package has not been delivered or if the tracking information indicates that the package has been delivered, but you have not received it, kindly get in touch with us within 30 days of the order date. Our dedicated customer service team is here to assist you and resolve any issues you may encounter.
For any additional inquiries or assistance, please reach out to our customer service department. We are committed to ensuring a positive and hassle-free shopping experience for all our valued customers. Happy shopping at LEDLIGHTS.IO Store!
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Customer Reviews
Overall rating: 4.9 / 5 from 11782 reviews.
Lights arrived damaged and unusable. Better packaging for shipping is necessary.
This company had very reasonable prices. The same pendants were over $200-$150 more at other online shops. My light fuxtures came well packed. No breakage! Within very reasonable time. Great Customer service! Thank you
I was told that these lights would not come with a driver. I had a driver installed in the box in the wall leading to The driver was on the lights. I bypassed the driver and wired directly into the lights. It was kind of a pain. I had asked an electrician to do the work but he said because of code he was unable to do it.
This definitely a upgrade from the older outdated ballast that was discontinued there was some alterations needed but it was worth it and it wasn’t that hard to do
Photos simply donot do justice to its beauty!
The stone is natural translucency and veining are revealed in all their glory under the light. I hesitated for a long time before buying it, but now i feel it is the best purchase decision i have made for my home this year.
I couldn't wait to open and check it as soon as it arrived. it was intact and exactly the lamp i needed. i'm looking forward to seeing how it looks after installation.
I’ve been looking for replacement low voltage pond lights forever. I wired these up and working great. I used a PVC pipe and cut to depth to stand up in the pond and hide the wiring.
Fast delivery, excellent seller, everything as described. The product is of high quality, arrived well-packaged. You should take advantage of the promotion.
I purchased two double-layer lamps, one smoky grey and one green. both look gorgeous with no damage. the glass is individually wrapped with plastic film. the whole item is packed in a foam box and enclosed inside double-layer outer cartons, making packaging extremely secure. delivery was fast, and the products are beautiful. definitely worth buying, and i will order again.
It is a beautiful lamp. the glass needs assembling, but assembly is easy. the advantage is the fast delivery, it arrived in more than twenty days. no disadvantages at all
Not a single glass is damaged, the packaging is perfect, and every angle looks very nice after installation. moreover, the delivery speed is also very fast, taking more than 20 days to arrive
The green glass lampshade looks very nice, like grapes, making it a great decorative pendant light. moreover, the delivery speed is fast and the packaging is also very safe
Unfortunately I sold this bike right after I received the bulbs, so I gave them to the new customer to replace the incandescent bulbs. I did not get to view thee Improvement. I will say that I thought the company was excellent in free replacement of first package being stolen out of my mailbox. Five star rating and customer service was excellent with communication.
The product is very attractive and of high quality. there is an installation manual and the installation is very simple. the packaging is very good and the delivery speed is very fast. it is highly recommended
The lamp body and glass ball are packed separately. there are two packages in total, and they are double-layer cartons and foam packaging. the product arrived without any damage. the packaging is perfect, and the delivery speed is fast. the quality is also good. it is worth recommending
