Returns & Refunds

Return Policy

Returns can be made within 15 days of purchase. Please order small sample quantities of LEDs and LED Products to test for suitability in your application before ordering large quantities. Returned merchandise needs to be in original packaging and condition. Make sure to include all materials, manuals, instructions, etc. We will reimburse ground shipping costs at our discretion (wrong merchandise received, etc.). Please allow 7 business days to see refund on credit card statement. COD and Freight Collect packages will not be accepted. A 15% restocking fee may apply to orders containing quantities of 100 or more pieces, orders with missing materials, or merchandise not in original packaging and condition. Component or discrete LEDs cannot be returned if the package has been opened, LED bulbs and other products can be.

Exchange Policy

Exchanges can be made within 15 days of purchase. We will exchange products only if the value of the product(s) you are returning exactly matches the value of the product(s) you want to exchange them for. 

Warranty 

A copy of the invoice is required for warranty repairs or replacements.
Unless otherwise noted, all products are warranted for 1 year from the date of purchase, select products have extended warranty periods. Warranty is void when products are used in applications that they are not intended for, such as using our LED Car Bulbs in applications other than the replacement of standard car bulbs in standard vehicles. Please email to notify us prior to returning items for warranty repair or exchange. Return shipping costs are the sole responsibility of the customer. All product specifications are subject to change without notice.

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